Science Interactive Group Knowledgebase

Creating Contacts for StarLab Customers

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The BILLING contact that Accounting will use to bill the StarLab should continue to be created and attached to the customer as the primary contact code on the customer card as normal during normal customer and contact creation.

The STARLAB contact that Purchasing will use to send contact information to Simulation Curriculum and should contain all of the information necessary to send a purchase order to Simulation Curriculum for the software we’re purchasing.

1. In the customer card, select "Contact" from the "Home" tab

StarLab Fulfillment Process  -  Read-Only - Word

2. In the "New" dropdown, select "Create Linked Contact"

StarLab Fulfillment Process  -  Read-Only - Word

3. Fill in the required card data

  • Name
  • Email address
  • Set "Organizational Level Code" to "SIMCUR"
StarLab Fulfillment Process  -  Read-Only - Word

4. In the customer card, verify the line item for the purchase order information card

StarLab Fulfillment Process  -  Read-Only - Word
Mail - Andrew Minott - Outlook

6. Populate the first three columns as shown below

  • Usage = "Invoice"
  • Report = "SIG Invoice"
Mail - Andrew Minott - Outlook

7. Select "Select Email from Contacts"

Mail - Andrew Minott - Outlook

8. Select the correct contact to receive invoices, then select "OK"

Mail - Andrew Minott - Outlook

9. Repeat steps 5-8 if multiple contacts need to receive invoices

10. Close the Document Layouts form

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