Science Interactive Group Knowledgebase

How to Change a Student's Email

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Follow this process to change a student's email address in Cloud. Commonly, this will need to be done when a student used an incorrect email address when setting up their Cloud account and needs to have it changed to something else (typically, their school email address).

1. In the Cloud admin page, select the "Students" tab

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2. Type the student's name in the text box and press Enter

HOL - Authoring - Google Chrome

3. Select the student's name from the search list

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4. In the Student account page, select "Edit" in the top right-hand corner

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5. Change the Email field to whatever is required

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6. Select "Save"

The "Save" button will not appear until you have made changes in any of the fields

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7. Inform the customer the change has been completed

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