After you have reviewed your enrollment, if you are alerted that that an additional section of 20+ students has been added please update the start date in CRM and send an email to Molly with the update. Please include the following information:
School Name:
Kit SKU:
Previous Reviewed Enrollment:
Updated Reviewed Enrollment:
Make sure that you are reaching out to the primary contact on the opportunity. If the contact does not respond then escalate communication appropriately to the dept. chair, registrar, dean (in some cases), curriculum lead, or bookstore.
You can also work off of historical data that you can find in the Web Order Report and PowerBi if the instructor confirms that the course is running but is not ready to give you expected enrollment.
Frequently Asked Questions
Yes, sales support will ask bookstores for their inventory levels in their outreach and populate into the appropriate class start fields.
Yes, sales support will adjust the expected enrollment quantity if they receive information of significant inventory on hand for bulk. If the class start is already reviewed, sales support will connect with rep on next steps.
Input monthly class starts and review enrollment estimates on a quarterly basis
Yes, this may be done in a mass email or individual for large customers. However, this should not be used in exchange for rep confirming enrollment with key contacts.
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