Science Interactive Group Knowledgebase

Billing Exception Request

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If you have a school that is requesting a billing option other than purchase order via bulk or voucher/redemption codes or direct student purchase, please follow the steps below for approval and documentation of this exception.

1. Discuss the details of the exception request with your supervisor.

2. If approved by your supervisor, navigate to the Billing Exception Request form.

3. Complete the form, providing as much detail as possible.

4. Accounting and senior management will review the request and reply to you with a decision. A credit application needs to be on file for every approval.

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